Your personalized advocacy team will educate you about your current cancer diagnosis and treatment. In addition, we will provide information about other diagnostic tests that may be helpful, other available and appropriate treatment options and supportive care options, if needed.

Empowered patients often have better outcomes which is why your participation in meetings is important. We will provide you with all the education, guidance and support you need throughout your journey.

The service starts with a 3-month Planning & Intervention phase. Depending on your condition, this phase can be extended to address your unique needs. The next phase is the 9-month Surveillance phase. You will proceed to this phase after discussing it with your advocacy team and determining that it is the right decision for you. During the surveillance phase the advocacy team continues to support you and, if needed, will discuss the option to resume an additional Planning & Intervention phase.

Absolutely. It is important to have a strong support circle. We encourage you to include and welcome your trusted family members or friends.

Your advocacy team consists of a lead oncology advocate (oncologist) and an oncology advocate (physician assistant). Your main point of contact is the oncology advocate with whom you will have weekly calls and routine check-ins. You will have meetings with the lead advocate on a regular basis and when new options need to be discussed.

In general, referrals to medical professionals should be provided by your PCP or treating oncologist. We will provide contact details and make an introduction when needed. When it is warranted, we will connect you with the best experts for consultation or second opinions. For those enrolled in the POA Premium plan, we will assist in contacting the experts and coordinating the meeting.

Our advocacy teams are comprised of certified oncologists and physician assistants located in the US and Canada. The advocacy team that will be assigned to you is not necessarily from your local area. The service is provided via digital tools such as Zoom; therefore, your location is not significant. Your team is assigned based upon availability and other factors such as your time-zone.

Our lead advocates are certified oncologists with extensive experience, from leading cancer centers, in the US and Canada. The lead advocates are not only experts in oncology, but in being your trusted advocate and assisting you to better navigate your cancer journey. The lead advocate may not be specialized in your unique cancer diagnosis; however, they can identify the best experts using our broad global network.

In the standard healthcare system, decisions are often made for the patient without considering the patient’s preferences. A cornerstone of our advocacy service is the collaborative decision-making approach. Your advocacy team will help you map all the options, both within and outside of the standard protocol. They will explain the pros and cons of each option while considering your specific preferences. They will then prepare you to make informed decisions with your treating care team. This process will empower you and enable you to navigate your journey on your own terms.

The service can begin immediately after completing the enrollment process. The first step is collecting all your clinical data and getting to know you and learning about your needs and preferences. This can often take several weeks. When urgent issues require timely decisions, we can begin addressing them immediately while progressing with discussions as we continue to receive data.